|
Upgrading
from version 2.5 or lower to version 3.8
All
updates and upgrades are available free with annual support which is a single
low fee per licence held. Any original purchase (not just an additional license)
automatically provides the first year of support free. Support
entitles you to: -
Free email technical support
-
All official updates and upgrades
-
Any special offers that may be available from time to time
-
The ability to access phone support for emergencies only (not available without
support)
To
upgrade to version 3.8:
1. If your annual support is NOT current (you purchased more than 12 months ago),
purchase annual support from our web site. We
will send you your updated registration which allows you to run version 3.8.
Install your
registration as per the instructions provided in the registration email
note:
To purchase annual support select "Annual Support - per licence" SR370SUP
from the purchase page. When you "View Cart" in that page, change the
number of items to your number of licenses before proceeding. 2.
Select
menu item File > Options in SmartRoster
If
you are already running version 3.x... 3a.
click
on the button "Check for updates" to upgrade to the latest version
and you are done.
If
you are still running version 2.x... 3b.
If the
"Update to version 3" button is visible
(under File > Options ) then choose this button and
you are done. 3c.
If the
"Update to version 3" button is NOT visible
then first you need to obtain the latest version 2.5 by clicking on the button
"Check for updates" (or it may be called
"Check now"). Restart SmartRoster and go back to step 2 above.
Feel
free to contact us if you have any questions about support
or upgrades. You
may of course trial the latest major release free for 45 days. |