Upgrading from version 2.5 or lower to version 3.8

All updates and upgrades are available free with annual support which is a single low fee per licence held.
Any original purchase (not just an additional license) automatically provides the first year of support free.

Support entitles you to:

• Free email technical support
• All official updates and upgrades
• Any special offers that may be available from time to time
• The ability to access phone support for emergencies only (not available without support)

To upgrade to version 3.8:

1. If your annual support is NOT current (you purchased more than 12 months ago), purchase annual support from our web site. We will send you your updated registration which allows you to run version 3.8. Install your registration as per the instructions provided in the registration email

note: To purchase annual support select "Annual Support - per licence" SR370SUP from the purchase page. When you "View Cart" in that page, change the number of items to your number of licenses before proceeding.

2. Select menu item File > Options in SmartRoster

If you are already running version 3.x...

3a. click on the button "Check for updates" to upgrade to the latest version and you are done.

If you are still running version 2.x...

3b. If the "Update to version 3" button is visible (under File > Options ) then choose this button and you are done.

3c. If the "Update to version 3" button is NOT visible then first you need to obtain the latest version 2.5 by clicking on the button "Check for updates" (or it may be called "Check now"). Restart SmartRoster and go back to step 2 above.

Feel free to contact us if you have any questions about support or upgrades.

You may of course trial the latest major release free for 45 days.